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How to Request Manual Reports on the Shovels Platform

Summary

This article explains how to manually run reports within the Shovels platform, including the current capabilities and options available for users.

Manual Report Generation

Currently, users can still request manual reports from the support team while the functionality for generating reports directly from the web app is being improved. If you need a specific report, you can reach out to support and provide details about the format and data you require.

Steps to Request a Manual Report

  1. Contact Support: Reach out to the Shovels support team via email (sales@shovels.ai), Contact Us form, or phone.
  2. Specify Your Needs: Clearly describe the type of report you need, including any specific data points or formats you want.
  3. Provide Examples: If possible, share an example of the report format you are looking for to help the support team create the report to your specifications.

Example Use Cases

  • If you need a list of solar permits for a specific company, such as Vivint or Solar City, mention this in your request.
  • If you require historical data beyond the standard limits available in the dashboard, indicate that you need an "all-time" history report.
Current Limitations
  • The web app currently allows users to access data only for the last 12 months unless manually adjusted by support.
  • There may be limits on the number of results that can be exported at one time, so it is advisable to request reports for smaller batches or specific filters.
Conclusion

While the ability to manually run reports is still available through support, users are encouraged to specify their needs clearly to ensure they receive the correct data. As the platform continues to evolve, improvements to report generation capabilities are expected in the future.